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Singapore's Changi Airport Was Named The World's Best Airport This 2017, But...

Changi Airport has been voted the World's Best Airport by air travellers at the 2017 World Airport Awards for the fifth year in a row.

Changi Airport clinched the top spot (again!) this year ahead of Tokyo's Haneda airport and South Korea's Incheon International Airport.

In all, this is the eighth time that Changi Airport has picked up this top international title at the World Airport Awards since it was introduced in 2000.

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Changi Airport was also named the Best Airport in Asia, and Best Airport for Leisure Amenities, the latter a title it has held since the award category was introduced in 2009.

However, it did not clinch the title of World's Cleanest Airport, an accolade that went to Tokyo's Haneda airport. Singapore is ranked sixth in this sub-category, a drop of two places from 2016. 

For Best Airport Service, Changi was fourth, after Taiwan's Taoyuan International Airport, Incheon and Haneda. 

The 2017 World Airport Awards are based on 13.82 million customer nominations across 105 nationalities of air travellers, with 550 airports worldwide taking part. The survey evaluates customer satisfaction across various key performance indicators for airport service and product - from check-in, arrivals, transfers, shopping, security and immigration, through to departure at the gate.

Check out the top 10 for each category below.


By The Straits Times, March 2017

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